A woman had to contact the dealership that sold her new car after finding a mysterious receipt in the glove compartment.
Lisa posted a video on TikTok explaining that she recently bought a used 2021 Ford Bronco and that its CarFax report (the U.S. vehicle history) was clean.
“Clean title, CarFax was accident-free. All those good things,” Lisa said in the clip. However, as soon as she got home and opened the glove compartment to look for the manual, she found a mysterious receipt.
The receipt showed $7,000 in repairs made at a local shop. “And on the receipt it says: ‘According to insurance estimate, insurance check paid,'” Lisa revealed.
She quickly contacted the seller to tell her she had found the receipt, which suggested a serious accident involving the car and its previous owner.
“I’m completely freaked out. I’m freaking out, thinking: ‘$7,000 is quite a significant loss. What did they do? Was there structural damage?'” Lisa continued.
She went online to check Illinois state laws. “Apparently, there doesn’t have to be intent to deceive. The dealership is still responsible if [the information] was not disclosed. Vehicle fraud laws would apply.”
“And, of course, the fact that we wouldn’t have paid what we paid for this car if we knew it had a previous accident. Because of damage multipliers and depreciation? It’s like a minimum of 10%,” she added.
Lisa then said the seller returned saying the previous owner claimed to have hit a deer, which damaged the windshield and roof, but no airbags deployed in the collision.
“Since she didn’t disclose the accident initially, we assume [I don’t know how] confident I am in her version of events. But I know that the fact the airbags did not deploy is significant in terms of what that would affect the car’s value.”
The seller then offered her a free ceramic coating to protect the paint and interior upholstery, but Lisa had glove compartment documentation showing the previous owner had already done that when she bought the car.
Lisa responded by demanding a free extended warranty for the Bronco. “That poor girl left this in the glove box. I can only imagine the dealership is absolutely […] because the detailers and service department didn’t notice this.”
In the video comments, however, many suggested she return the car. “$7,000 might not be a huge amount, but roof damage can cause leaks in windows, sunroofs, or anything else that might affect the body’s integrity,” warned a TikTok user.
“Have the car inspected again. $7,000 in body damage is almost nothing in body shop terms. The question is the engine and transmission. Those would be my biggest concerns,” another analyzed. “Call the shop [that did the repairs] and check what was fixed,” a third suggested.
Photo and video: TikTok @barefootlisa / Unsplash. This content was created with the help of AI and reviewed by the editorial team.
@barefootlisa #cartok #fordbronco #broncosport #lawyertiktok #dealership #drama #cardealership ♬ original sound – BarefootLisa
